Roles and Responsibilities

• Maintains and builds knowledge of the Federal, State and Program requirements related to Survey completion.
• Complete necessary pre-hire and ongoing training required, including mandatory online training required by the Centers for Medicare and Medicaid Services (CMS) and the Surveyor Minimum Qualifications Test (SMQT).
• Work as part of a team of surveyors, conducting onsite licensing inspections and investigating allegations regarding care, in Long-Term Care, Intermediate Care and ESRD Facilities. The Survey could be conducted Statewide requiring travel and overnight stays.
• Conduct Surveys during the facility’s operating hours, which could include early morning, late evening and/or weekend availability.
• Interview complainants and witnesses to obtain information regarding allegations.
• Complete reports Survey Completion Reports, as well as Statements of Deficiency Reports indicating the results of completed surveys, including rules/regulations non-compliance and recommendations for understanding the regulations.
• Initiates, reviews, and submits data and documentation according to established CareStar and agency processes.
• Performs other projects and duties as assigned.
• Adheres to the CareStar Rule in performance of responsibilities.
• Understands and complies with CareStar policies and procedures.
• Maintains confidentially as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• Follows the Acceptable Use Policy, while using any information systems owned or controlled by CareStar.

Qualifications and Education Requirements

• Associate’s Degree from an accredited College or University in Nursing or Bachelor’s Degrees in Social Work. 
• Possesses one of the following licensures: Nursing License, Licensed Social Worker, Registered/Licensed Dietician.
• Two (2) years’ experience working with the populations served by the applicable program.
• Effective oral and written communications skills with attention to detail in assessment and documentation; ability to prioritize multiple tasks; proficient computer skills with suite of Microsoft Office programs.
• Ability to work independently, as well as in a team environment, within CareStar and program guidelines.
• Demonstrate effective interpersonal skills in a diverse work environment.
• Strong problem-solving skills, effective organizational skills, and flexibility in relationship to position requirements.
• Available to meet the needs/requirements of employees, co-workers, and individuals during CareStar standard business hours.
• Reliable transportation and ability to travel, through air or ground including overnight stays, as necessary.
• Valid driver’s license and car insurance, as required by State law.