Intensive Support Coordinator
Summary
Title:Intensive Support Coordinator
ID:1492
State:N/A
County:Coweta and Surrounding Counties
Program Type:Support Coordination Services (Georgia)
Position Type:Full Time
Department:Clinical
Description

CareStar is currently seeking an Intensive Support Coordinator in Coweta and surrounding counties. The Intensive Support Coordinator (ISC), will assist participants in coordinating all services, regardless of funding source, to enable a participant(s) to receive a range of appropriate services to enhance the health, safety and general well-being in a planned, coordinated, efficient and effective manner. The ISC will promote and support the participant's goals toward maximum independence.
 

At CareStar, our employee’s share in the equity of the company through a shared ownership benefit, the CareStar Employee Stock Ownership Plan (ESOP). 
 

If these responsibilities, qualifications and benefits match your background, apply today at CareStar’s Careers page at www.carestar.com.

Job Responsibilities:

  • Ensures that participant’s personal profile is complete, accurate and up-to-date per program and CareStar requirements.
  • Maintains knowledge, understanding and compliance with current program rules, requirements and policies.
  • Maintains knowledge base of Medicare, Medicaid, insurance and program administered waivers.
  • Maintains knowledge of the Americans with Disabilities Act.
  • Functions as the team leader in the development and implementation of the participant's individual service plan, including the authorization of the amount, scope and duration of services.
  • Conducts health and safety, social and environmental assessments per established guidelines.
  • Provides information and assistance that helps the participant (and/or representative) in making informed decisions regarding available options.
  • Links participants to needed waiver services and/or providers to address identified needs.
  • Takes active measures to develop information regarding non-waiver funded services and/or supports available in the community.
  • Provides information and assistance to link participants with medical, social and/or educations providers and/or other programs and services that can provide needed services to address identified needs and achieve identified goals.
  • Evaluates the satisfaction of participants (and their families) with the individual service plan and its implementation; reviews the service plan delivery to ensure there are no unmet goals.
  • Monitors the health and welfare goals of the participant through direct observation, reviews documentation and follow-up to ensure that service plans have the intended effect and that approaches to address challenging behaviors, medical and health needs, and skill acquisitions are coordinated in their approach and anticipated outcome.
  • Documents all consumer and case-related contracts and interventions in the consumer’s communication notes per agency policy, including the standards of content and timeliness.
  • Participates in quality management reviews, audits, Program Eligibility and Assessment Tool (PEAT) and program tools to review activities as requested.
  • Attends orientation, trainings, in-services, consumer care conferences, and staff meetings as determined by regulatory standards and Management.
  • Conducts or facilitates the completion of the Supports Intensity Scale (SIS) assessment as required.
  • Reviews the Health Risk Screening Tool (HRST), including all service considerations and training recommendations, to incorporate assessed needs and individual specific health and safety considerations in the individual service plan.
  • Reviews all healthcare plans, positive behavior support plans (PBSPs), crisis plans and safety plans, including a review tracking documentation.
  • Completes the annual Level of Care Authorization Form (DMA)-7 level and other program required forms per program and CareStar requirements to facilitate level of care re-evaluation.
  • Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.
  • Performs other projects and duties as assigned.
  • Adheres to the CareStar Rule in performance of job responsibilities. 
  • Understands and complies with CareStar Policies and Procedures. 
  • Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. 
  • Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. 

Qualified candidates will have the following knowledge and experience:

  • Bachelor's Degree in Human Service Field such as Social Work, Psychology, Sociology, Counseling, Gerontology or Nursing (or closely related field).
  • Two years of direct service experience serving persons with Developmental Disabilities (DD)/Intellectual Developmental Disabilities (IDD) or related field.
  • Experience in healthcare, habilitative/rehabilitative, residential, behavioral health setting (Intermediate Care Facility (ICF)/ Intellectual Developmental Disabilities (IDD), psychiatric inpatient hospital/facility, specialty clinic, special education department or similar setting.
  • Experience in completing assessments, service plan development and monitoring; Experience providing care management/coordination preferred.
  • Excellent verbal and written communication skills.
  • Willingness and ability to work flexible schedule to meet needs of families.
  • Ability to work independently; effective organizational skills, including prioritizing projects and attention to detail.
  • Proficient computer skills and familiarity with suite of Microsoft Office programs.
  • Valid driver’s license and car insurance as required by State law.

 

CareStar offers a competitive salary, based upon experience, education and knowledge; paid vacations and holidays; insured medical plans for employees and their families and 401(k) with a generous Safe Harbor company matching contribution. 

 

We believe that people work best when they are working for themselves. At CareStar, our employee’s share in the equity of the company through shared ownership benefit, the CareStar Employee Stock Ownership Plan (ESOP). 

 

CareStar is an equal employment opportunity employer (EOE/m/v/d/f) committed to excellence through diversity.


About CareStar

CareStar was founded in 1988 in Cincinnati, Ohio and continues as an industry leader in the field of Long-Term Care Case Management, Assessment and Innovative Software Development Solutions.


CareStar’s Mission is “Improving Communities by Improving Lives.” Our services are currently delivered in Ohio, Indiana, Kentucky and Georgia and are designed to support individuals with chronic health conditions and/or disabilities to live safely in their communities and as independently as possible. In addition, CareStar provides software services (e.g. application development, report writing, data management, query development) for healthcare organizations and government entities and e-learning opportunities to support the continuing education for various healthcare related credentials (e.g. RN, STNA, LSW, Home Health Aides, Personal Care Technicians, Certified Nursing Assistants, etc.).

 

CareStar has a proven track record of designing tailored programs to meet the needs of the customers we serve. In addition to possessing the rigorous HITRUST Certification for data security, CareStar is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) with commendation, has an A+ rating with the Better Business Bureau and was a 2017 Goering Center Family and Private Business Finalist for Private Businesses with more than 101 employees.

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