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Community-Based Case Manager - SRS Program
Summary
Title:Community-Based Case Manager - SRS Program
ID:1467
State:N/A
County:Cuyahoga and surrounding counties
Program Type:Field Based
Position Type:Full Time
Department:Clinical
Description
CareStar is an established leader in the home and community-based healthcare industry. We are currently seeking a CASE MANAGER to conduct eligibility evaluations for individuals applying for specific programs and creates a person-centered service plan.  The Recovery Manager will coordinate all the program required services.  He/She will assist the individual in gaining access to needed Medicaid services, a well as medical, social, educational, and other resources, regardless of funding source.


At CareStar, our employee’s share in the equity of the company through a shared ownership benefit, the CareStar Employee Stock Ownership Plan (ESOP).


If these responsibilities, qualifications and benefits match your background, apply today at CareStar’s Career page at www.carestar.com.


Job Responsibilities:

  • Adhere to the CareStar Rule in performance of job responsibilities.
  • Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
  • Understands, complies with and makes individual centered decisions based on all required areas of specific programs that apply to case management services
  • Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. 
  • Maintains knowledge of Medicaid, of the behavioral health system and of community resources. 
  • Conducts face-to-face eligibility evaluations, including but not limited to, administration of the Adult Needs and Strengths Assessments; verification that the individual resides in a program approved environment; and verification of the individual's qualifying behavioral health diagnosis; other eligibility criteria as described in program specific guidelines ensuring that such evaluations are completed in accordance with legal, program, contract and/or CareStar requirements. 
  • Develops, monitors, and updates individual's person-centered care plans to ensure the individual's needs, preferences, health, and welfare. 
  • Coordinates and authorizes all specialized recovery services program services. 
  • Assists individuals with connections to needed resources, including Medicaid services, medical, social, educational, and other resources, regardless of funding source. 
  • Provides services in a manner that supports and respects the individual's communication needs, including translation services, and/or assistance with communication devices. 
  • Identifies when an individual experiences a significant change (as defined by the process as stated in the program guidelines), and conducts an evaluation to determine if a change to the type, amount, or scope of services is warranted. 
  • Identifies, reports, and addresses all incidents as defined in the program specific guidelines, following the process outlined by program specific guidelines.  
  • Documents all recovery management activities in a record to meet all requirements, including accuracy, timeliness, and content requirements using the process prescribed by the program specific guidelines.  
  • Serves on work groups, community groups, committees, or other task forces and attends meetings as requested. 
  • Performs other projects and duties as assigned. 
 
 
Qualified candidates will have the following knowledge and experience
  • Bachelor's Degree in social work, counseling, psychology, or a related field; or Registered Nurse (RN), or Licensed Social Worker (LSW). 

  • Minimum of one year post degree experience working with individuals with diagnosed chronic conditions and/or minimum of three years’ post degree experience working with individuals with severe and persistent mental illness. 
  • Knowledge of issues affecting people with severe and persistent mental illness and community-based interventions/resources for those individuals. 
  • Effective interpersonal (oral and written) skills to interact professionally and ethically with all age groups from a diverse population, including differing intellectual, cultural, ethnic, psychosocial and socio-economic backgrounds. 
  • Ability to utilize critical thinking and independent judgment, along with multiple points of data/input to identify issues, develop solutions, and exercise judgment to meet requirements. 
  • Familiarity with suite of Microsoft Office programs. 
  • Valid driver’s license and car insurance as required by State law.


CareStar offers a competitive salary, based upon experience, education and knowledge; paid vacations and holidays; insured medical plans for employees and their families and 401(k) with a generous Safe Harbor company matching contribution.

 

We believe that people work best when they are working for themselves. At CareStar, our employee’s share in the equity of the company through shared ownership benefit, the CareStar Employee Stock Ownership Plan (ESOP).

 

CareStar is an equal employment opportunity employer (EOE/m/v/d/f) committed to excellence through diversity


About CareStar

CareStar was founded in 1988 in Cincinnati, Ohio and continues as an industry leader in the field of Long-Term Care Case Management, Assessment and Innovative Software Development Solutions.

CareStar’s Mission is “Improving Communities by Improving Lives.” Our services are designed to support individuals with chronic health conditions and/or disabilities to live safely in their communities and as independently as possible. In addition, CareStar provides software services (e.g. application development, report writing, data management, query development) for healthcare organizations and government entities and e-learning opportunities to support the continuing education for various healthcare related credentials (e.g. RN, STNA, LSW, Home Health Aides, Personal Care Technicians, Certified Nursing Assistants, etc.).

 

CareStar has a proven track record of designing tailored programs to meet the needs of the customers we serve. In addition to HITRUST Certification for data security, CareStar is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) with commendation, has an A+ rating with the Better Business Bureau and was a 2017 Goering Center Family and Private Business Finalist for Private Businesses with more than 101 employees.

 

 

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