CareStar is currently seeking a Software Sales Representative in the Cincinnati, OH area to manage the lead generation, customer development and sales processes to expand CareStar Information Systems’ (CSIS) book of business.

At CareStar, our employee’s share in the equity of the company through a shared ownership benefit, the CareStar Employee Stock Ownership Plan (ESOP).

If these responsibilities, qualifications and benefits match your background, apply today at CareStar’s Career page at www.carestar.com.

Job Responsibilities:

• Recognizes and develops sales leads through a robust lead generation and vetting process.
• Executes lead generation follow-up activities, to include delivery of collateral materials, appointment setting and client outreach.
• Collects, documents and enhances data relative to clients, prospects and key markets through CareStar’s CRM.
• Works with Controller to develop sales reports and intelligence.
• Recognizes the needs of the consumer and provides detailed information about the technical specifications of the software offered and configured by the Company.
• Constructs and delivers sales pitches and presentations to exhibit software features and functionality.
• Investigates new items and makes recommendations for product development and enhancements.
• Advises customers on technical matters and recommends appropriate configurations.
• Negotiates sale price to hit specified margin.
• Works with support team to provide technical support after solutions are sold.
• Travels to current and potential customers, as needed.
• Helps customers maximize the use of software features.
• Serves on work groups, community groups, committees or other task forces and attends meetings, as requested.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.
• Performs other projects and duties, as assigned.

Qualified candidates will have the following knowledge and experience:

• Bachelor’s Degree in Business, Marketing or Information Systems.
• 3-5 years of field sales experience with focus on strategic accounts, including applications sales experience.
• Demonstrated ability to build rapport with people from various business backgrounds.
• Demonstrated ability and success managing the full sales cycle from lead generation and prospecting to contract closure and support.
• Experience and success in a consultative, solutions-oriented sales environment.
• Highly developed selling, customer relations and negotiation skills.
• Possesses highly effective communication (oral and written), follow-up and interpersonal skills.
• Possesses computer skills sufficient to enter information electronically, to use CareStar’s website and email and to demonstrate familiarity with suite of Microsoft Office programs and CRM software.

CareStar offers a competitive salary, based upon experience, education and knowledge; paid vacations and holidays; insured medical plans for employees and their families and 401(k) with a generous Safe Harbor company matching contribution.

In addition, we believe that people work best when they are working for themselves. At CareStar, our employee’s share in the equity of the company through shared ownership benefit, the CareStar Employee Stock Ownership Plan (ESOP).

CareStar is an equal employment opportunity employer (EOE/m/v/d/f) committed to excellence through diversity.

About CareStar

CareStar was founded in 1988 in Cincinnati, Ohio and continues as an industry leader in the field of Long-Term Care Case Management, Assessment and Innovative Software Development Solutions.

CareStar’s Mission is “Improving Communities by Improving Lives.” Our services are currently delivered in Ohio, Indiana, Kentucky and Georgia and are designed to support individuals with chronic health conditions and/or disabilities to live safely in their communities and as independently as possible. In addition, CareStar provides software services (e.g. application development, report writing, data management, query development) for healthcare organizations and government entities and e-learning opportunities to support the continuing education for various healthcare related credentials (e.g. RN, STNA, LSW, Home Health Aides, Personal Care Technicians, Certified Nursing Assistants, etc.).

CareStar has a proven track record of designing tailored programs to meet the needs of the customers we serve. In addition to possessing the rigorous HITRUST Certification for data security, CareStar is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) with commendation, has an A+ rating with the Better Business Bureau and was a 2017 Goering Center Family and Private Business Finalist for Private Businesses with more than 101 employees.